Buckley Theatre School may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th September 2021
What we collect and how is the information used?
So that we can provide you with our services and respond to your email/enquiry form requests, we ask you for the following information Parents Name, email, child’s name, and child’s age. The profile data will be processed for us to be able to respond to the request and therefore has been provided by you with your consent.
Enquires from social media or smartphones may contain analytical data such as geographical location depending on your settings for third party online services. Information shared through various social media channels may remain visible, even if the account is deleted.
Once we have provided your services or responded to your enquiry your details may be kept on our system to ensure that we can contact you if the need arises in the future and for historical reference to the enquiry. This will not be used for direct marketing.
Under no circumstances will we share your information with any other third parties whatsoever unless you have asked us to, we have otherwise agreed this with you first or it is a legal requirement.
On enrolment please read our terms and conditions provided with our enrolment system.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping on a GDPR compliant database
How long do we keep the data
All sensitive data will be destroyed when any contractual agreements come to an end. If you do not sign up for a trial no data will be retained.
Access to your data
Here at Buckley Theatre School we understand the trust that you have in us with your personal and child’s data and we are committed its security and privacy. You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. You may request details of personal information which we hold about you under the Data Protection Act 1998.
Buckley Theatre School use Class Manager a GDPR compliant CRM system to maintain records, invoices and for contractual emails in accordance to the dance school activities.
On leaving the school, your details are deactivated and archived. Should you wish these to be deleted you will need to write to the school to request this action. Achieved details are kept for legitimate business purposes such as fraud and proof within legal cases.
We do not use your data for marketing
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, in transit and storage.
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
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Buckley Theatre School
Unit 8 Tower Enterprise Park
Great George Street